iMAT’s Turnstiles are robust and durable, they are designed for both indoor and outdoor applications. They are weather and corrosion resistant. Our turnstiles are made using our CNC machinery and welding to produce products which meet our high standard of quality

Our shipping /delivery times is between 2-7 working days for all appliances

We’ll send you a shipping confirmation email with a ‘Track Item’ button after we dispatch your order to Buffalo logistics. This will take you directly to the Buffalo website, where you can track your package in real time!

Unfortunately, we do not offer money returns but we the can credit that amount to your account on the event that the ordered cage is not the correct one that you needed you can return it within 7 days of order.

Our email contact is sales@newgees.co.za This also allows us to keep a paper trail for your issue so we can help you as best we can. We answer emails. if you don’t get a response immediately don’t panic we will within 24 hours.

Our Delivery is set according to the distance travel.

Think your order might be lost in transit?

 your tracking number may update to advise of a ‘delayed’ delivery date.

If your item still hasn’t been delivered within 30 days,

 please contact us and we can launch an investigation with  logistics and the relavent manufacturer

*Please note: Once we pass your  order to , to the courier, The order  is with a different provider.

 We understand entirely delays are frustrating, however, once your order is with the courier, any issues that need to be investigated by the Relevant Courier.

We are able to contact them on your behalf to resolve any issues. Please be assured, that we will always do our best to get the issue sorted as quickly as possible for you.

If your item still hasn’t been delivered within 30 days, please contact us and we can launch an investigation with Buffalo logistics!

Order sent to the wrong address?

We can absolutely help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you. 

If your order has been shipped, don’t panic! You can still redirect it via the Courier tracking link we provide on your shipping confirmation email.

*Please note: We can only send your order to the address you provide on your order if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!

Should a product be damaged or missing any parts or accessories at the time of delivery, please notify us immediately of such delivery by logging a return on the website, via our email: :sales@newgees.co.za

We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your exchange, we will at your choice repair / replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product. All claims must be reported within 7 working days from delivery /collection. Please inspect the packaging of your purchase for any physical damage before signing your proof of delivery. Newgees reserves the right to reject any damage claim if the product was signed to be received in good condition.

Our standard turnstile quoted prices are complete. The turnstiles are ready for data and power connections to be operational. There are optional extra’s such as batteries for battery backup, remotes and receivers, reader mounting brackets for mounting access readers, pushbuttons, coin acceptors etc.

Our turnstiles have a 10 year warranty on the mechanisms, and a 1 year limited warranty on the electronic parts. Can I rely on iMAT as my access control provider? iMAT has been manufacturing turnstiles for over 20 years. We design and manufacture all our products to ensure quality and durability and our products are exported worldwide. Our focus is on quality and customer service which makes us one of the most trusted suppliers in access control.

In the event of a power failure the battery backup system will take over normal operation of the turnstile, depending on the batteries and usage this can be up to 24 hours. The turnstile can be configured in a fail-safe or fail-secure position. Should the batteries run out of power the fail-safe configuration will unlock the turnstile, or in the case of fail-secure, will keep the turnstile locked. All turnstiles come with a physical key which allows you to unlock the turnstile manually.

iMAT turnstiles are compatible with all electronic access control systems. We are also descributors of ViRDI and Anviz biometric access control products, fingerprint readers being our most popular choice. Our turnstiles can also be integrated with push buttons, remotes and coin acceptors.

Our turnstiles are available in a selection of colours and finishes, we also Supply the following:  Bypass gates / special needs gates  Pedestal drop boxes  Filler sections  Canopies  Any other items that might be required to complete the installation